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- What is your return/refund policy?
- Where can I find assembly instructions?
- What products do you recommend?
FAQs
If an item you want is currently out of stock, you can click the **“Notify Me When Available”** button on the product page.
- Clicking this button helps our team understand which products have the most demand, which can speed up restocking.
- When the product becomes available again, you'll receive an immediate email notification so you can purchase it before it sells out.
This is the fastest and most reliable way to get updates about restocks.
FAQs
About 50% of Guidecraft offerings are GREENGUARD GOLD Certified. Our Classic and Contemporary Kitchen Helpers are GREENGUARD GOLD Certified, as well as our entire EdQ furniture collection.
Yes! Please contact us at [email protected]. We would be happy to assist you further.
We accept Visa, Mastercard, American Express, and Discover. If you have any issues placing the order online, please contact us at 1-800-524-3555 or [email protected] and we would be happy to help.
We do ask that you place your order on our website. If you have any issues placing the order online, please contact us at 1-800-524-3555 or [email protected] and we would be happy to help.
Shipping
Please allow 5 business days for delivery of in-stock items ordered from Guidecraft.com. For updated tracking information, please email [email protected]. Make sure to include your order number in this email.
Guidecraft only ships within the continental United States of America, excluding the regions: Armed Forces Africa, Armed Forces Americas, Armed Forces Canada, Armed Forces Europe, Armed Forces Middle East, Armed Forces Pacific, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and Virgin Islands.
Unfortunately, Guidecraft does not ship to APO addresses.
Please choose the expedited freight option during checkout.
Pricing and Discounts
Unfortunately, we do not offer a teacher discount at this time. However, please sign up for our email newsletter to stay up-to-date with our frequent sales and promotions!
newsletter-signup
Unfortunately, we do not offer a military discount at this time. However, please sign up for our email newsletter to stay up-to-date with our frequent sales and promotions! newsletter-signup
Returns
Please refer to our Guidecraft Returns Policy page for more details.
No, we don't accept exchanges. Please refer to our Guidecraft Returns Policy page for more details.
Yes, any return should be packed in the original box if possible.
Please refer to our Guidecraft Returns Policy page for more details.